Last updated: 1 August 2025
This Privacy Policy explains how Acacia Therapy Homes Ltd (“we”, “us”, or “our”) collects, uses, and protects any personal data that you provide when you use our website:
https://acaciatherapyhomes.org.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Acacia Therapy Homes provides residential and therapeutic care services. Our registered office is located in the United Kingdom. If you have any questions about how we handle your data, you can contact us at: Email: contact@acaciatherapyhomes.org2. What Personal Data We Collect
We may collect the following information when you interact with our website:- Name and contact details (e.g., email, phone number) via contact forms
- Enquiry or feedback content
- IP address and browsing information via cookies and analytics tools
- Any other personal information you voluntarily provide
3. How We Use Your Data
We use your personal data for:- Responding to enquiries and providing requested information
- Improving our website and services
- Internal record keeping
- Legal and regulatory obligations (if applicable)
4. Legal Basis for Processing
We only process your personal data when we have a lawful basis, including:- Consent – when you provide consent via forms
- Legitimate interest – for communication and improving services
- Legal obligation – where we must comply with the law
5. How We Store Your Data
We take appropriate security measures to protect your information from unauthorised access, disclosure, or misuse. All data is stored securely within the UK or in accordance with adequacy decisions under UK GDPR.6. Data Sharing
We may share your data with trusted third-party service providers who help operate our website (e.g., hosting, analytics), under strict confidentiality agreements. We ensure all partners comply with data protection standards.7. Your Rights
Under UK data protection law, you have the right to:- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the ICO (www.ico.org.uk)
8. Cookies
We use essential and analytical cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. For more details, please refer to our [Cookie Policy] (we can link this if created separately).9. Links to Other Websites
Our website may contain links to other websites of interest. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on other sites.10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please check regularly for updates.By using our website, you agree to the terms of this Privacy Policy.